WITH SUPPORT FROM EU4SKILLS
Better Skills and Clear Procedures
A program for developing institutional capacity and human capital of the National Qualifications Agency.
Briefly
Since August 2021, the World of Communities expert team has been working on the Institutional Capacity and Human Capital Development Program for the National Qualifications Agency (NQA) under the EU4SKILLS program.
The program runs until the end of 2022 and includes employee training, mentoring, and assistance in organizing internal processes to strengthen the NQA team.
As with other projects, in the development of the Institutional Capacity and Human Capital Development Program for NQA, we strive to be as clear and efficient as possible for our partners.
The experts at World of Communities remain available to offer support to NQA staff with the planned program activities.
Our collaboration is built on educational initiatives, mentoring, the implementation of innovations, and continuous knowledge sharing and reflection from all participants involved.
Three Reasons to Use the Program
Our experts will make every effort to streamline your staff's workload, allowing them to focus on more strategic tasks.
Better Skills for Your Staff
The program offers training and mentorship designed to enhance essential skills in leadership, management, communication, process optimization, and creative potential.
Clear Procedures
Experts will work with NQA staff to create straightforward documentation, simplifying the integration of new employees and ensuring effective communication with European partners in a common language.
Optimized Processes
Experts will help NQA staff identify and address internal inefficiencies that hinder productivity, waste time, and prevent the organization from achieving its strategic goals.
380 Days____________
A time bank reserved by the EU4SKILLS program for working with the NQA.
7 Experts____________
A team of top professionals specializing in institutional capacity building and human capital development, available for ongoing support to NQA staff.
6 Key Areas____________
The program will focus on strategic development, communications, monitoring, process optimization, staff and leadership competency building, and the enhancement of NQA’s organizational structure and human capital.
16 Months____________
The program duration, covering preparation, implementation of key training activities, program evaluation, and the preparation of future recommendations.
Program Areas
NQA staff can rely on expert support in the following key areas
Strategic Planning
This involves strengthening the connection between daily operations, current planning, and achieving long-term strategic goals. It also includes the introduction of a risk management system.
Communications
Experts will help develop a communication strategy, enhance internal and external communication, craft clear strategic messages, and increase visibility among key stakeholders. The focus is on ensuring operational communication is simple and easily understood by various groups.
Staff Competency Development
The program focuses on strengthening employees' skills for everyday tasks and responsibilities, while also harmonizing gender approaches in the workplace.
Monitoring
A monitoring system will be designed to track key performance indicators related to the effectiveness of the organization and integrated into the management process.
HR & Process Optimization
The program will identify inefficient internal processes, transform them, and automate where possible to maximize the creative potential of NQA staff. It will also focus on streamlining the onboarding process with clear documentation outlining internal procedures.
Management Competency Development
Training will be provided to NQA members on communication, modern management approaches, and effective task setting for better collaboration with the NQA Secretariat.
Project Stages
WP I. Preparation
August–September 2021
● Review of the organizational development assessment report of NQA● Preparation and facilitation of a workshop with NQA management● Design and development of the roadmap for implementing the institutional development and human capital program for NQA● Hold working meetings with staff to present the roadmap and collect feedback● Update and finalize the action plan and activities for the program.
WP II. Training Activities
September 2021–September 2022
Delivery of training sessions focused on the following areas:● Strategic planning● Monitoring● Communications● HR and work process optimization● Development of management capacity.
WP III. Post-Analysis
September–November 2022● Design of post-analysis methodology● Data collection for the post-analysis● Preparation of the post-analysis report.
WP IV. Reporting
November–December 2022● Preparing detailed reports on the results achieved within WP II● Preparing and submitting analytical interim and final reports.
Event Updates & Announcements
Project Team
Consultants from World of Communities LLC, experts from NQA, and the EU4SKILLS project team working together to ensure the success of the program.
Mariana Zaviyska
Expert Team Coordinator
Organizational Design and Intervention Methodology Expert, Post-Analysis, Strategic Planning, Human Resource Development, Organizational Process Optimization, General Organizational Development, and Management Capacity Building for NQA.
Taras Tymchuk
Expert Team Coordinator
Organizational Design and Intervention Methodology Expert, Post-Analysis, Monitoring, Strategic Communications, General Organizational Development, and Capacity Building for NQA.
Olena Solonets
EU4Skills Program Coordinator.
Tetiana Yasinska
NQA Program Coordinator.
Petro Koshukov
Monitoring, Strategic Communications, and Management Capacity Building Expert for NQA.
Kateryna Polyakova
Communications and Content Management Expert, General Organizational Development for Personnel.
Yaroslava Kobynets
Communications and Content Management Expert.
Andriy Strekhalyuk
Human Resource Development, Organizational Process Optimization, General Organizational Development, and Management Capacity Building Expert for NQA.
Sasha Tselishcheva
Strategic Planning, General Organizational Development, and Management Capacity Building Expert for NQA, reporting.
Maria Pelypenko
Project Assistant.
The Institutional Capacity and Human Capital Development Program for the National Qualifications Agency is being carried out by World of Communities LLC as part of the EU4SKILLS initiative.
EU4SKILLS
The “EU4SKILLS: Better Skills for Modern Ukraine” program is funded by the European Union and its member states—Germany, Finland, Poland, and Estonia. It aims to support the reform of vocational education and the modernization of infrastructure in 21 selected educational institutions across Ukraine. The program operates nationally and focuses on seven specific regions: Vinnytsia, Poltava, Zaporizhzhia, Rivne, Lviv, Mykolaiv, and Chernivtsi.
World of Communities Accelerator & R&D
Company has been developing and implementing educational acceleration programs and gamified solutions for rapid engagement since 2016.
Areas of expertise:● Design and development of transformation and capacity-building programs based on gamification and participatory approaches.● Design and development of online and offline educational product solutions.● Creation of simulation-based educational games.● Stakeholder analysis and engagement.● Ecosystem development.